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How we help Health and Personal Development
Our lead consultant holds an MBA, and an MA in Personnel Management and is a Member of the Chartered Institute of Personnel Management. We have carried out detailed reviews of recruitment policies in the NHS and developed complete and creative performance management solutions for clients in the private and public sectors. We know that keeping up with legislation is difficult for hard working HR professionals. We can help you to develop simple and authoritative procedures for your staff to follow. We do not tell you what you need. We listen to what you have that needs changing and then help you to create and develop solutions that move your business forward. We try to keep it as simple as it needs to be. Some of the responsibilities we can help you develop solutions for.
People Development and Training
Your staff are the most important resource you have. They have the capacity and potential to grow at a faster and higher rate than any of the others. Given training, information, motivation, a sense of belonging to a group, an achievable task, some meaningful reason for doing the work, and an organisation with a strong positive corporate identity, staff will out-perform all other resources every time. We can help you make that self-evident. We help you develop bespoke development programmes tailored to support individual staff or team within your organisation All our consultants are people and organisational development practitioners with expertise in helping you create solutions to overcoming development issues within your organisation. It is not all about training, that is just one of the tools. Sometimes it is not needed at all.
Our interim managers are dynamic action-centred leaders who believes that the task in hand is the overriding priority. They lead by example, delegate where appropriate for the task and / or staff development and listen. They will make complex decisions as soon as they have enough Information to do so and always within the usable time frame. Our interims will bring you: Innovation
Strategic Change Management Project Management Equal Opportunities We believe that the way to change people’s perception is through education, affirmation and leadership by example. Managers are not employed to control what people think, but to manage what they do and how they behave whilst working for the organisation. Managers must create environments where all staff, regardless of their perceived differences, are treated in a positive, fair and transparent way. Our interim managers will ensure that happens. Management Experience
GROW is an acronym for: Goal: Coach and coachee agree on a specific aim, objective and topic for the discussion. What will the outcome look, taste, feel, smell and or sound like? Reality: Both coach and coachee invite self-assessment and offer specific examples to illustrate their points. What is going on right now that tells you that you have a problem. Options: Coach elicits suggestions from the coachee by asking effective questions that guides him/her towards making the right choices. Incrementalism is the key to success. Will / Way forward coach and coachee commit to action, define a timeframe for their objectives and identify how to overcome obstacles. Rapport* A harmonious or sympathetic connection. The ability to enter each client’s model of the world, using visual, auditory and kinaesthetic rapport building techniques, and give them the feeling that they are understood by you. We use various personal development strategies, depending on the individual needs of the client. In general, however the principles discussed by Stephen Covey in “7 Habits Of Highly Effective People” are universal and should be the main generic principles for environment building by high performance life coaches. The principles are as follows:
Through the use of specific task based activities, we lead individuals through a journey of self-discovery and awareness, which untaps hidden potential and growth. We are experienced anxiety management trainers using both behavioural and cognitive techniques. Individuals progress from increased awareness of the symptoms of anxiety to being more effectively able to manage anxiety states in their lives. Health and Personal Development She uses Reiki to encourage the body’s natural ability to restore itself to physical, mental and emotional balance. Using a structured programme, she guides individuals or groups through a process of unlearning negative, self destructive attitudes to a place where they are free to pursue their dreams and goals without fear or inhibitions.
Primary knowledge is what we can call on at any given time from our own collective personal development and training. Wide-ranging experience and skills in:
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Merchants Creative Solutions offer high-level expertise in all aspects of HR management. We can provide you with a basic Time Management and Assertiveness training course or a strategic overview of your complete HR policy. We offer a full range of HR Management functions.
Staffing resources are the engine of an organisation. Very little will happen in an organisation without staff. Training, development and regular feedback through supervision is the key to getting the best out of staff. If this does not happen, staff will simply leave, or even worse, wither on the vine.
We can provide interim resource managers to cover all local government and NHS responsibilities.
Our life coaching and mentoring consultant is a fully trained life coach and mentor who has been practicing privately for a number of years. He seeks to help individuals create internal environments where they will seek to be successful. He prefers to use the GROW model for mentoring and coaching. He also has and uses highly developed listening skills.
Our lead self and anxiety management consultant is a qualified therapist who has a degree in The Psychology of Human Behaviour. She has years of experience of enabling individuals to regain control of their life and health, working from the premise that regardless of who, or what, you are or have been, you can become what you want to be and you can begin that journey, now! 
Our lead health and personal development consultant has a Diploma in Health and Personal Development. She is also a qualified Reiki practitioner (Part 1&2).